The harshest truth is better than a lie

Everyone makes mistakes, and you will too—more than once!

Your clients don’t like issues with their project; they would rather not hear about them. But that doesn’t mean you shouldn’t speak up.

Contrary to what you might think, it’s better to communicate a project delay and show remorse than to try to bend reality. In most cases, if you admit it’s your fault and commit to fixing it, we’re confident your client will show you empathy, and often they’ll even get involved in finding a solution, offering their support.

Don’t lie, and the project will be "un-cursed."

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